Commercial AI Diagnostic

Choose the first use case before investing in technology.

A defined-scope advisory service for small and midsize companies that have identified a priority commercial process and need to decide where AI adds value, how it should be applied, and which conditions it requires.

Advisory with defined scope and deliverables. E2M assesses the problem, prioritizes opportunities, and defines the functional design and criteria for a first pilot. Technical implementation is performed by the client’s IT team, existing providers, or a specialized technology partner.
What does it solve?

Move from a broad AI opportunity to a defensible commercial decision.

The Commercial AI Diagnostic helps determine where artificial intelligence can add value, what information the process needs, and what a person should validate before starting a pilot.

Priority process

We define the commercial flow that needs attention, its objective, and the owners.

Information and tools

We review CRM, documents, knowledge, tasks, and sources involved in current work.

Use cases

We rank AI opportunities by usefulness, feasibility, risk, and actual adoption capacity.

First pilot

We define a specific, limited, and revisable recommendation to verify value before expanding.

Deliverables

What the company receives.

The Diagnostic delivers documented criteria and next steps: an initial functional blueprint for the client’s IT team or a specialized partner to assess and prepare technical implementation.

  • Initial meeting or workshop.
  • Review of a priority commercial process.
  • Analysis of sources, tools, and dependencies.
  • Prioritization of use cases.
  • First-pilot recommendation.
  • Feedback session.
  • Initial functional blueprint: conclusions, requirements, responsibilities, and next steps.
Process

A short journey to make a better decision.

01 · Clarify

Objective, context, owners and decision that the company needs to make.

02 · Evaluate

Current process, information, tools, dependencies, and human review points.

03 · Prioritize

Priority use cases and conditions for the team and implementer to evaluate them.

04 · Decide

Initial functional architecture, requirements, pilot scope, and recommended next steps.

Diagnostic Request

Tell us which commercial process you have already identified.

We will review the context to confirm if the scope corresponds to a Commercial AI Diagnostic. You will receive a direct response from an E2M specialist within one business day.

Do not send confidential documents, customer data, or complete proposals. When you submit the request, E2M will use the data to respond and, if appropriate, prepare a scoping proposal. See the Privacy Policy.

Before requesting it

Frequently Asked Questions.

Do I need to have chosen a tool?

No. The goal is to decide on the use case and its conditions before selecting or expanding technology.

Does the price include implementation?

No. The investment starting at USD 3,500 covers the Diagnostic and its initial functional blueprint. Pilot design, direction, and validation are proposed separately. E2M does not perform development, technical configuration, or integration; the client’s IT team or a partner undertakes that execution.

Can the sales team participate?

Yes. The review should include the people who own the process and the information it uses.

What happens when the Diagnostic is complete?

The company receives conclusions, priorities, and an initial functional blueprint to decide whether to prepare a pilot. E2M is responsible for the problem assessment, design, and criteria; the implementer is responsible for the technical build.

Diagnostic credit

100% of the Commercial AI Diagnostic fees are credited toward E2M’s Guided Pilot advisory fees when the Guided Pilot is contracted within 60 days after the Diagnostic is completed. The credit does not apply to technical partner fees or technical implementation.

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