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Stage 03 · Controlled implementation

Put an initial commercial process into operation with AI assistance and human review.

The E2M Commercial AI Pilot turns the Diagnostic recommendation into a bounded workflow used by real people, with approved sources and agreed metrics.

What the Pilot is

The Diagnostic determines what to do. The Pilot puts it into operation.

This is not an open transformation or a technology demonstration. It is a limited intervention to test whether an AI-assisted commercial workflow can be used effectively within the actual operation.

01 · FOCUS

A priority process

Proposals, sales knowledge, customers and opportunities, CRM or follow-up. We don’t try to solve everything at once.

02 · USE

A reviewable workflow

Sources, inputs, outputs, and validation points are agreed upon before starting.

03 · DECISION

Evidence to move forward

The closing review compares usage, issues, and metrics to scale, adjust, or stop.

Defined deliverables

What the company receives.

The final scope is documented in a proposal. At a minimum, the Pilot must deliver a usable workflow, clear responsibilities, and enough evidence to support the next decision.

01

Scope and plan

Objective, users, sources, inputs, outputs, limits, owners and acceptance criteria.

02

Configured flow

First assisted process, integrated where appropriate with the included tools.

03

Sources and permissions

Authorized information, access, versions and maintenance responsibility.

04

Review rules

Validations, exceptions, and decisions that remain in the hands of people.

05

Test with users

Controlled use, issues, agreed adjustments and observed adoption.

06

Closing and next steps

Documentation, handoff, and a recommendation to scale, adjust, or stop.

How it is delivered

Five phases within an agreed scope.

These phases begin once the Diagnostic has identified the process that merits investment.

01

Confirm

Objective, baseline, owners, users and starting conditions.

02

Design

Sources, permissions, outputs, architecture and review points.

03

Build

Workflow setup and the connections included in the proposal.

04

Test

Real users, issues, observed behavior, and agreed adjustments.

05

Decide

Comparison of usage and metrics to decide whether to continue or stop.

Illustrative example

A pilot for proposals and quotes.

This example illustrates one possible workflow. It is not a case study or a promise of results. The actual design depends on each company.

01 · SOURCES

Approved content

Approved templates, products, terms, precedents and cases.

02 · CONTEXT

Specific opportunity

Requirements, customer, scope, constraints, and owners.

03 · DRAFT

AI assistance

Preparation of a first version based on the agreed sources.

04 · VALIDATION

Human review

Commercial, technical, financial and risk review before approval.

What could be measured

Time to first draft, review cycles, corrections, exceptions and team usage.

Controlled scope

Clear boundaries before building.

A Pilot gains value by preventing open-ended expectations. Inclusions and exclusions are confirmed in writing before work begins.

May include

  • One priority commercial process.
  • A defined group of users.
  • Agreed sources and tools.
  • Integrations explicitly included.
  • Human review and exception rules.
  • Documentation, testing, and closeout.

Not included by default

  • Unlimited company-wide automation.
  • A complete CRM migration or mass data cleansing.
  • Integrations not defined in the proposal.
  • Autonomous commercial decisions.
  • Guarantees of sales, savings or return.
  • Open-ended support after completion.
Tailored scope and budget

Variables that determine the investment.

There is no single price because the work depends on the process, systems and required level of control.

01

Process and complexity

Steps, decisions, exceptions, volume and risks.

02

Users and roles

Participants, reviewers, owners, and permissions.

03

Information sources

Formats, quality, access, volume, and maintenance.

04

Tools

CRM, email, documents, applications, and integrations.

05

Security and control

Sensitive data, access, logging and validation.

06

Adoption

Training, support and required documentation.

Next stage

Scale and adoption

If the Pilot produces sufficient evidence, the next scope can stabilize the workflow, add new users or processes and transfer the capability to the team.

Start with a process that has already been identified.

Tell us which workflow you want to put into operation, who owns it and which information or tools are involved.